Last updated: November 24, 2025

This Privacy Notice describes how and why we collect, use, and share your personal information when you visit or interact with our website [https://bernadette-putman.com/] (the “Website”), and your rights regarding that data, in accordance with the General Data Protection Regulation (GDPR).

1. Who we are

Controller: Bernadette Putman (independent translator & language services)
VAT / Company number: BE 0781.838.608 
Address: Rue du Fraichaux, 12 – 5530 Yvoir, Belgium 
Email: info@bernadette-putman.com 
Phone: +32 472 53 31 13
When we refer to “we”, “us” or “our” in this notice, we mean the controller listed above.

2. What personal data we collect

We may collect and process the following types of personal data:

(a) Data you provide us:

• Name, email address, phone number (if you contact us via a form or newsletter subscription)

• Any other personal data you provide when you enquire or communicate with us (for instance via “Contact” on the Website)
  (b) Data collected automatically:

• Usage data: e.g., your IP address, browser type, time and date of visit, pages visited, length of stay, referring site/address

• Cookies and tracking technologies (see Cookie Policy for details)
  (c) Data from third parties (if applicable):

• For instance data provided by service providers (analytics, hosting) or legal / regulatory obligations (if any)

3. Why we process your personal data & legal basis

We process your personal data for the following purposes, on the legal bases specified:

• To provide and maintain the Website and its functionalities (legal basis: performance of contract or legitimate interest)

• To respond to your enquiries and communicate with you (legal basis: legitimate interest or your consent)

• To send you marketing communications (only if you have given your explicit consent)

• To monitor and improve our Website (legal basis: legitimate interest)

• To comply with our legal obligations (e.g., accounting, tax)

• Any other processing specific to our services (translation, transcreation, copy-writing, coaching) which will depend on your instructions (legal basis: performance of contract) Bernadette Putman

4. How we share your personal data

We may share your personal data with:

• Service providers who assist us (e.g., website hosting, analytics, email service provider) under contract and in compliance with GDPR

• Third-parties as required by law (e.g., authorities)

• If we transfer data outside the European Economic Area (EEA), we will ensure appropriate safeguards (e.g., standard contractual clauses)
  We do not sell your personal data to third-parties for their independent use.

5. How long we retain your personal data

We will retain your personal data for no longer than is necessary for the purposes set out in this notice.
Specifically:

• Data relating to enquiries: retained for e.g. 3 years after last contact, unless you request deletion

• Newsletter/subscriber data: until you unsubscribe or request deletion

• Automatically collected usage data: retained for e.g. 12 months

• Where we have a legal obligation to retain data (e.g., accounting, VAT records) we will keep it for the legally required retention period (Belgium)
  After the retention period, data will be securely deleted or anonymised.

6. Cookies and tracking tools

Our Website uses cookies and other tracking technologies. For full details on the types of cookies we use (essential, performance, marketing) and how you can manage or withdraw consent, please see our separate Cookie Policy (link to Cookie Policy).

7. Your rights under GDPR

Under the GDPR, if you are in the European Economic Area (EEA) you have the following rights regarding your personal data:

• The right to access — you can ask us to confirm whether we hold your data, and obtain a copy of it

• The right to rectification — you can ask us to correct inaccurate or incomplete data

• The right to erasure (“right to be forgotten”) — in certain circumstances you can ask us to delete your personal data

• The right to restrict processing — you can ask us to limit how we use your data

• The right to data portability — you can ask for your data in a structured, commonly used and machine-readable form, when we process it based on your consent or a contract

• The right to object — you can ask us to stop processing your personal data for certain purposes (for example direct marketing)

• The right to withdraw consent — where our processing is based on consent, you can withdraw it at any time (this will not affect the lawfulness of processing before you withdrew it)

• The right to lodge a complaint with a supervisory authority — in your country of residence or place of work
  To exercise any of these rights, please contact us at info@bernadette-putman.com. We will respond as soon as reasonably possible and in any event within the legal timeframe (usually one month).

8. Changes to this Privacy Notice

We may update this Privacy Notice from time to time. When we do, we will post the updated version on this Website and revise the “Last updated” date. We encourage you to revisit this page periodically to stay informed of any changes.

9. Contact us

If you have any questions about this Privacy Notice or our processing of your personal data, please contact:
Controller: Bernadette Putman
Address: Rue du Fraichaux, 12 – 5530 Yvoir, Belgium
Email: info@bernadette-putman.com
Phone: +32 472 53 31 13